Existing Crew Members

As an existing crew member, you are our priority. We have a selection of ways that you can get in touch with us.

  • Book an appointment

    Looking to book your first onboarding session, need technical support, or want 1:1 training?

    Simply schedule your appointment online at a time that suits you.

    Book appointment now 
  • Prefer to chat over the phone?

    We are here to assist you over the phone from 9am to 5pm AEST Monday to Friday.

    If we're busy helping others, please leave a message and we'll return your call.

    Call 0473 198 350 
  • Prefer to write a message to us?

    Not sure how best to get in touch with us, or have a question that can be answered via email?

    Send us a message by completing the form below. We aim to reply quickly.

    Send us a message 

New Members

Welcome aboard! Need help with joining as a member? Reach out!

  • Prefer to chat over the phone?

    We are here to assist you over the phone from 9am to 5pm AEST Monday to Friday.

    If we're busy helping others, please leave a message and we'll return your call.

    Call 0473 198 350 
  • Prefer to write a message to us?

    Have a question that is best answered over email?

    Send us a message by completing the form below. We aim to reply quickly.

    Send us a message 

Write us a message

Need Support But Not a Member?

We understand that not everyone is ready to commit to ongoing membership — and that's okay!

If you're not a That IT Girl member, you can still access our expert IT support on a casual, pay-as-you-need basis.

For non-members, our casual support services are charged as follows:

  • $240 per hour (minimum 30 minutes)
  • Subject to availability - priority is given to members

Prefer discounted rates, faster access and smaller minimum charges? Learn about That IT Girl Membership.

Request Support (Non-Member)